The Operations Manager is responsible for managing the school’s daily administrative functions and ensuring that the school operates efficiently and effectively. This role involves coordinating with the teaching staff, ensuring compliance with educational standards, managing school resources, and maintaining the facility. The Operations Manager serves as a key member of the school’s leadership team and works closely with other department heads, such as the Principal and academic leaders.

Roles and Responsibilities

1. Administrative Management

• Oversee and coordinate all school administrative operations.
• Ensure compliance with local, state, and national education policies and regulations.
• Manage the school calendar, including holidays, parent-teacher conferences, exams, and other key events.
• Maintain student and staff records, ensuring privacy and confidentiality.
• Oversee admissions, enrollment, and student registration processes.

2. Facility and Resource Management

• Ensure the school building, classrooms, and grounds are well-maintained, clean, and safe.
• Work with maintenance teams for the upkeep of facilities (e.g., repairs, renovations, security measures).
• Oversee inventory management for school supplies, equipment, and furniture.
• Coordinate logistics for events such as sports, cultural programs, and examinations.

3. Financial Management

• Prepare and manage the school’s operational budget, ensuring that expenses stay within approved limits.
• Manage school contracts with vendors, including catering, transportation, and security services.
• Monitor cash flow, process invoices, and manage billing for extracurricular activities, school trips, etc.
• Work closely with the finance department on payroll, financial planning, and purchasing.

4. Human Resources and Staffing

• Assist in recruitment, onboarding, and training of non-academic staff.
• Manage the performance appraisal process for administrative and support staff.
• Develop and implement policies for staff leave, attendance, and disciplinary procedures.
• Ensure staff compliance with school policies and regulations.
• Foster a positive working environment and handle conflict resolution between staff members.

5. Health, Safety, and Compliance

• Ensure the school is compliant with health and safety regulations, such as fire safety, first aid, and sanitation.
• Organize safety drills and ensure the readiness of safety equipment.
• Develop policies for student welfare and ensure the implementation of health and safety programs.
• Monitor security measures to safeguard students and staff.

6. Communication and Coordination

• Serve as a liaison between the school and external parties, including parents, vendors, and government authorities.
• Facilitate effective communication between academic and non-academic departments.
• Coordinate meetings, including administrative meetings, staff meetings, and parent-teacher meetings.
• Handle escalations from parents or staff and provide resolutions.

7. Strategic Planning and Improvement

• Collaborate with the school leadership team to develop strategic goals and objectives.
• Identify areas for improvement in operational efficiency and implement solutions.
• Prepare regular reports on school operations and performance metrics for school leadership.
• Support in the long-term planning of resources, facilities, and staff development.

Skills and Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Education Management, or a related field.
• Proven experience in an administrative or operations role, preferably in an educational setting.
• Strong organizational, leadership, and multitasking skills.
• Excellent communication and interpersonal skills.
• Knowledge of educational regulations and compliance.
• Proficiency in financial management and budgeting.
• Ability to work under pressure and meet deadlines.